IT IS COMPLICATED

IT Managed Services in Sarasota, FL is not the most exciting topic to talk about, but in today’s digital age your IT infrastructure is the pulse of your business. This is why we created a managed IT department (MID). It’s a universal solution for any size business. Instead of spending money on new IT employees, hardware, software, employee benefits, and the list goes on, we’re providing you what an employee can’t. For an all-inclusive, flat monthly rate, we provide you 24/7 monitoring of your entire IT infrastructure including cybersecurity. In order to see the value of choosing MID, it’s important to understand the other options that currently exist.

KNOW THE DIFFERENCE

We understand that as a business owner, you or someone you have appointed, is responsible on the allocation of your capital. Since most businesses depend on technology, it’s important to understand the different service types available to you. We hope that after realizing what is available to you, you will be able to understand the “why” choosing MID is the right business decision for your business in Sarasota, FL.

MID:

The best option for your business. You and your employees will experience little to no downtime because we achieve and provide you a 99% uptime rate for your technology. For an all-inclusive, flat monthly rate, you will receive U.S based, 24/7 proactive monitoring and support at your beck and call for your entire technological infrastructure. No hourly rate, no labor billing, no hidden fees, and no out of scope charges. Your rate will be predictable and will NOT change. Ultimate transparency and peace of mind for your company in Sarasota, FL.

I’m Ready for MID

MSP:

A Managed Service Provider (MSP), always charge for labor, projects and everything out of scope. They typically offer different plans that provide different services and types of support. If your systems went down, do you know what kind of support you need? Didn’t think so. Choosing an MSP can be very complicated because there are so many MSPs offering different types of service levels and it is up to you to decide what you need.

I’m Ready for MID

Break / Fix:

The original model. When something breaks, you make a call and at some point someone comes out to your location in Sarasota and fixes the issue. Break/Fix providers trade time for money. These businesses keep their fingers crossed that your technology continues to fail because that is how they profit. You just want your IT to work and they want your IT to break. Let’s not forget the cost associated with the break/fix model (labor cost, project fee, equipment, hidden fees, repair fees), and the list goes on.

I’m Ready for MID

MID:

The best option for your business. You and your employees will experience little to no downtime because we achieve and provide you a 99% uptime rate for your technology. For an all-inclusive, flat monthly rate, you will receive U.S based, 24/7 proactive monitoring and support at your beck and call for your entire technological infrastructure. No hourly rate, no labor billing, no hidden fees, and no out of scope charges. Your rate will be predictable and will NOT change. Ultimate transparency and peace of mind.

MSP:

A Managed Service Provider (MSP), always charge for labor, projects and everything out of scope. They typically offer different plans that provide different services and types of support. If your systems went down, do you know what kind of support you need? Didn’t think so. Choosing an MSP can be very complicated because there are so many MSPs offering different types of service levels and it is up to you to decide what you need.

Break / Fix:

The original model. When something breaks, you make a call and at some point someone comes out to your location and fixes the issue. Break/Fix providers trade time for money. These businesses keep their fingers crossed that your technology continues to fail because that is how they profit. You just want your IT to work and they want your IT to break. Let’s not forget the cost associated with the break/fix model (labor cost, project fee, equipment, hidden fees, repair fees), and the list goes on.

Relax. IT’s Covered

Whether you have problems to solve today or are looking to head off IT problems tomorrow, you need the right IT partner in Sarasota, FL— one that provides the support you need, is close by, and can grow with you long term.

With our flat monthly fee, you can forget about hourly rates, labor billing, fees for drive time, hidden charges, and unpredictable monthly bills. Instead, focus on your business. We’ve got IT covered.

24/7/365 Support

Superior service 24 hours a day, 7 days a week, 365 days a year. Speak with one of our knowledgeable techs any time that you need support.

Simple Pricing

Pricing is simple, transparent and easy to understand. Your costs are normalized and predictable so that you always know how to budget for growth.

Truly All-Inclusive

No labor costs, out-of- scope labor or hourly rates. Forget tracking a technician’s hours. There are no hidden charges in our agreement. Anywhere.

Your IT Department

Completely aligned with your business. We take complete ownership over all IT management. Your network running smoothly is the only way we are successful.

We cover IT. You grow your business in Sarasota, FL.

At Tek-Mate, we are serious about superior IT support. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business in Sarasota or anywhere in Florida!

Top Questions to Ask Potential IT Support Companies

  1. How is your contract structured? Is there anything that you charge extra for?
  2. Do you charge us onboarding or project fees? Labor for system upgrades, office moves, installing new equipment?
  3. Does your monthly fee go up AND down based on what you're supporting?

Fully Managed IT Services Sarasota, FL

100% managed IT services. Forget about your network. We've got IT covered.

Business Continuity & Disaster Recovery Sarasota, FL

We combine planning, prevention, protection to make sure your business thrives no matter what comes your way.

Secure Storage Solutions Sarasota, FL

Enterprise level infrastructure, storage, security, offering 99%+ uptime SLA and support.

Cybersecurity Sarasota, FL

Unmatched prevention technology in a single platform. Any threat. Any OS. Any device.

  • Network Support & Security
  • Infrastructure Management
  • Virtualization
  • IT Consulting
  • Data Backup
  • Cloud Services
  • VoIP
  • Hardware/Software

Areas Served

Arcadia | Bradenton | Brandon-Ruskin | Clearwater | Ellenton | Englewood | Fort Myers | Fruitville | Lakeland | Lakewood Ranch | Myakka City | Naples | Nokomis | North Port | Osprey | Palmetto | Parrish | Port Charlotte | Port Richey | Punta Gorda | Sarasota | St Petersburg | Tampa | Venice | Wesley Chapel

Why Choose Tek-Mate?

Tek-Mate provides IT support throughout Bradenton, Sarasota, Venice, Parrish, Ellenton, Fruitville, Punta Gorda, areas. Our team of experts provide reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.

100% Unconditional Satisfaction

Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

Guaranteed 1 Hour Response

Your computer support problem or network issues will be addressed in sixty minutes or less. It's a guarantee that your call is responded to within one hour.

Fixed Monthly IT Cost

You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.

Expeditious Repair

Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.

No Technical Jargon

We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.

Your IT Department

Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.

Q&A

What is the difference between IT support and managed services?

IT Support does not align its IT strategies with the business goals, provide any advice or guidance on improving or optimizing the IT systems and infrastructure. Managed services, on the other hand, focus on the business aspects of IT systems and consider the business impact and the value of the IT systems.

What do Managed IT services include?

Managed IT services can encompass many responsibilities but typically include: remote monitoring and management of hardware and infrastructure, as well as security services, including monitoring, penetration testing, threat hunting, or incident response.

What does an IT managed services team do?

A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers' premises, in their MSP's data center (hosting), or in a third-party data center. Typical tasks a managed IT services company provides are: helpdesk support, onsite IT support, cyber security, network monitoring, patch management, desktop management, server management, IT consulting, vCIO strategic guidance, IT projects, IT budgeting, backup & disaster recovery, VOIP phone support, third-party vendor support, maintain compliance requirements.

Are managed services worth IT?

Establishing successful managed services partnerships ensures your company benefits from consistent pricing and the flexibility to focus on essential business challenges rather than the intricacies of IT management. Having managed services IT partner is a life saver for many businesses, especially start-ups, and small to medium sized companies.

Why use a managed IT service provider?

Managed Service Providers (MSP) typically monitor and maintain a business's IT infrastructure, and performs a range of day-to-day IT tasks on their behalf. By outsourcing IT responsibilities to an MSP, small businesses can recoup valuable time and focus their resources on core initiatives.

Is there a difference between managed service to SaaS or is IT the same thing?

Software-as-a-Service (SaaS) is a modern, digital alternative to managed services, but there are pros and cons to each option. While using a managed services provider (MSP) means giving over control of your application toolset to a third party, still you have one entity responsible for oversight of your IT landscape. IT companies typically sell software licenses to customers, installing and running the software on the customers hardware. In contrast, SaaS companies provide access to software over the Internet, with customers paying a subscription fee to use the software.

What is an example of a managed service?

MSP technical support fix services focus on remotely fixing or sending technicians to a business's location to resolve any issues. Some examples of what a MSP provides are:

  • Backup configuration, management, and installation
  • Remote IT system monitoring
  • Network monitoring
  • Patch management
  • IT infrastructure management
  • Network and server maintenance
  • Fix and remediation automation
  • Help desk
  • Engineering IT support

What is the difference between IT support and IT services?

The primary differences between IT support and managed IT services are frequency and scope. If your company needs a new IT infrastructure or is looking to overhaul its current systems, IT services provide a comprehensive evaluation of your company’s needs and handles the design, installation and implementation of new networks, servers, and systems.

IT support refers to maintaining a company’s current IT system, including its system, network security, and data backup. IT support also assists users with common issues like network connectivity problems or forgotten passwords.

What is the difference between internal IT and managed services provider?

Managed IT services refer to outsourcing your IT needs to a third-party provider, known as a managed service provider (MSP). On the other hand, in-house IT services involve building and maintaining an internal IT team within your organization.

In-house IT services refer to the traditional approach where companies have an internal IT team to handle their technology needs. This team is employed directly by the company. It manages and maintains the IT infrastructure, resolves technical issues, and ensures the company's IT systems are secure and up-to-date.

Managed IT Services involve outsourcing your IT needs to an external provider or MSP. These providers have a team of experts who remotely monitor, manage, and maintain your IT infrastructure, offering a comprehensive suite of services ranging from network management to cybersecurity.

What is the difference between AMS and managed services?

MSP is a broader term that encompasses a wide range of services, including providing IT infrastructure and hardware support, application development, maintenance, and support.

AMS (Application Management Services) is a more specialized type of service that focuses on the management of applications. The goal of an AMS provider is to make the systems run more efficiently with application enhancements, upgrades and optimizations.

What are cloud services and managed IT services?

Cloud services generally include vendor management of application, data, and platform services, but usually don’t include management of the customer workload itself.

While cloud services are software offerings managed by vendors and delivered to customers on demand, managed IT service providers typically provide the cloud platform on which their service is delivered as part of their service.

Managed IT Service providers take over many tasks that would otherwise need to be done in-house, such as maintaining systems and infrastructure.

With a managed IT service provider, you can still reap the benefits of cloud computing—such as flexibility and scalability. These providers can also help you migrate your business to the cloud and maintain its ecosystem once it’s onboard. A managed service provider offers 24/7 security monitoring and business IT support. With a MSP, you can focus on running your company while outsourcing its technical challenges to someone else.

What is the difference between IT services and software services?

IT services have a broader scope as they encompass various aspects of an organization's IT environment. In contrast, software services focus exclusively on software-related tasks.

Simply put, the core difference between software and IT companies is that software companies create, change or maintain useful products. IT companies ensure that all systems, devices and software work together to help people get things done. IT encompasses everything that has to do with computers, laptops, servers, networking, phones and software.

Managed IT Services

Data Backup and Recovery

VoIP Services

Microsoft - Cloud Services

Cyber Security

Managed IT Services Sarasota FL 34230–34243, 34249, 34260, 34276-34277

Sarasota is a city in and the county seat of Sarasota County, Florida, United States. It is located in Southwest Florida, the southern end of the Greater Tampa Bay Area, and north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. Sarasota is a principal city of the North Port-Sarasota-Sarasota, FL Metropolitan Statistical Area.